privacy policy
Last revised: 07/22/23
1. Introduction
Titan International, Inc. ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.titan-intl.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
It does not apply to information collected by:
- us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
- any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from this website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
2. information we collect
2.2 We collect your personal information when you communicate with us whether in person, through our Website, email, over the phone, or via any other medium. For example, we collect your contact details and the details of our messages to you and from you (including when you sent it, when we received it and where you sent it from).
2.3 You may also provide us with personal data (such as the content and circumstances of your communication with us and your contact details) in order to receive additional information and/or services.
2.4 Information we collect automatically. When you visit our Website, we may automatically collect the following information: your IP address, log-in information, browser type and version, browser plug-in types and versions, operating system and platform, information about your visit including the URL clickstream to, through and from our Website, products you viewed or searched for, download errors, timing and length of visits to certain pages and page interaction. We collect information automatically through the use of various technologies, including through "cookies" (please see section 8 of this Policy below).
2.5 We also collect information about you through our security systems (such as CCTV) when you visit our premises or attend our events.
3. How we use your information
3.1 We use the information we collect in order to provide you with the best possible experience when you access our Website and engage with us, including by buying or using our services and products. This includes using your information for the following purposes:
(a) providing and improving our products and services to you or your company: we use your information in order to provide you with, and improve, the products and services you or your company have requested, including when making purchases, sending you confirmation emails or contacting you regarding your Account. This also includes using your information to make payment to you or your company or take payment from you or your company. We use your information to improve our products and services which we provide to our customers;
(b) administering the Website: we use your information in order to administer our Website for internal operations, including troubleshooting purposes and to understand any errors you may encounter when using our Website;
(c) safety and security: we use information collected on our Website as part of our efforts to keep our Website safe and secure and to help manage and administer our IT systems;
(d) marketing: we use your information in order to communicate with you and keep you up to date with our activities and those of Titan Group companies that you may be interested in and to make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them. We will provide you with this information via email, text or telephone. For more details on how we will market to you, please see section 7 of this Policy below;
(e) investigating any complaints and providing customer service: we may use your information in order to investigate any complaints on your or your company's behalf and to provide you or your company with a more efficient customer care service. We may also use your information to ensure the quality and effectiveness of our handling of complaints or customer service requests;
(f) recruitment: We accept online applications to work in our company or in other companies of the Titan Group through the 'Careers' page of the Website. We, or such other company of the Titan Group to which you freely choose to send an application, will receive the information provided in the application and supporting documentation (which may include a curriculum vitae and covering letter). We will use your personal information only for the purposes of progressing the recruitment process, assessing and making a decision about your suitability for a role, communicating with you and carrying out reference checks. We will also use your information to comply with legal and regulatory requirements; and
(g) to make necessary disclosures: we may use your information in order to make necessary disclosures in response to requests which we are legally required to comply with, to law enforcement or regulatory authority, body or agency or in the defence of a legal claims.
5. choices about how we use and disclose your information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers from the Company. If you do not wish to have your [email address/contact information] used by the Company to promote our own or third parties' products or services, you can opt-out by [checking the relevant box located on the form on which we collect your data (the order form/registration form) or by sending us an email stating your request to corp.marketing@titan-intl.com.If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
6. Data security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any transmission of payment transactions and personal information will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
7. changes to our privacy policy
8. Links to other websites and social media
8.1 Where we provide links to other websites, we do so for information purposes only. The other websites are outside our control and are not covered by this Policy. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.
9. dATA RETENTION
9.2 We will retain your information for as long as your company or you have an Account with us and for a period after your company or you have closed your Account with us. For example, we do this if it is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes (e.g. 10 years in Italy, 6 years in the UK).
9.3 We will also retain a copy of your contact details if you object or opt-out of receiving direct marketing communications from us. We will add your details to our suppression list to ensure you do not receive any future marketing communications from us. Also, we will not delete personal data if relevant to an investigation or a dispute. It will continue to be stored until those issues are fully resolved.
10. YOUR RIGHTS
(a) Right to access your personal information. If you wish to obtain a copy of the personal information that we hold about you, please contact us by email. For Titan Europe contact: GDPR@titaneurope.com
(b) Right to rectify, erase or restrict the processing of your personal information. If you wish to rectify, erase or restrict the processing of your personal information please contact us by email. For Titan Europe contact: GDPR@titaneurope.com. It is your responsibility to ensure that you submit true, accurate and complete information to us and keep this information up to date.
(c) Right to withdraw consent. Where you have provided your consent to processing, you may withdraw your consent at any time by contacting us. For Titan Europe contact unsubscribe@titaneurope.com
(d) Right to data portability. You can ask us to help you move some of your information to other companies. To help with that you have a right to ask that we provide your information to another company. For Titan Europe you can email your request to GDPR@titaneurope.com.
(e) Right to object. You can object to the way we process your personal information by emailing your request to. For Europe contact: GDPR@titaneurope.com
(f) Right to lodge a complaint with a supervisory authority If you have a complaint in relation to how we handle your personal information you may contact your local regulator. For Europe this information can be found via The Information Commissioners Office https://ico.org.uk
10.2 Right to object. You have a right to object to us processing your information in certain circumstances. For example, you have a right to object to our processing of your personal data where this is based on our legitimate interests (or those of a third party). You may challenge our reliance on legitimate interests. However, we may be entitled to continue processing your personal data based on our legitimate interests or where this is relevant to legal claims. You also have the right to object where we are processing your personal information for direct marketing purposes.
11. INFORMATION SECURITY
11.2 Where you have a password, which enables you to access our Website, you are responsible for keeping this password secure and confidential.
12. international transfers
12.2 If such transfer happens, we have implemented safeguards and data protection solutions to ensure your information is adequately protected in these third countries (e.g. by using standard contractual clauses). If you would like to obtain the details of such safeguards, you can request these by contacting us by email. For Titan Europe contact GDPR@titaneurope.com
13. CHANGES TO THE POLICY
14. titan group companies' details and questions about this policy
14.1 This Website is maintained by Titan International, Inc. If you have a question, concern or complaint about this Policy or our handling of your information, you can contact us by email. For Titan Europe contact: GDPR@titaneurope.com
14.2 Titan International, Inc. and all its group companies listed below will have access to personal data on individuals covered by this Policy. However, only those data controllers who administer data about or communicate with individuals will have access to relevant data of individuals.
Titan Companies covered by this Notice |
Location |
Contact address |
Titan International, Inc. |
United States |
2701 Spruce Street, Quincy, Illinois 60231, United States of America |
Titan Europe Limited |
United Kingdom |
Bridge Road, Cookley, Kidderminster, Worcs. DY10 3SD, United Kingdom |
Titan Steel Wheels Limited |
United Kingdom |
Bridge Road, Cookley, Kidderminster, Worcs. DY10 3SD, United Kingdom |
Titan Distribution UK Limited |
United Kingdom |
Suite 7 Mere one, Mere Grange, Leaside, St. Helens, Merseyside, WA9 5GG, United Kingdom |
Titan France SAS |
France |
Route de Vassy, Saint-Georges-des-Groseillers, B.P.79, 61102 Flers Cedex, France |
Titan Intertractor GmbH
|
Germany |
Hagener Strasse 325 - D-58285 Gevelsberg, Germany |
Italtractor ITM SpA
|
Italy |
Via Confortino, 23/28 - I-40056 Crespellano, Loc. Calcara (BO) - Italy |
Titan ITM Holding SpA
|
Italy |
Via Confortino, 23/28 - I-40056 Crespellano, Loc. Calcara (BO) - Italy |
Titan Italia SpA
|
Italy |
Via Confortino 23/28, I-40053 Valsamoggia, Loc. Crespellano(BO), Italy |
PIEZAS Y RODAJES, S.A.
|
Spain |
Ind. El Tollo - Apartado de Correos, 18 44300 Monreal del Campo (Teruel) |